Remember to upload this log file to the Google Form (change file extension to. Save the log file to a location of your choice. Replicate the issue you are having (reboot if necessary - the log tool will keep running) Log Collection Tool (must attach to your form) - Instructionsįirst, check the Record log box to start recording Save the link to the form in case additional files need to be uploaded Prepare some screenshots and photos if applicable.ĩ. Record and generate a log (change the extension from. Post a brief description of your issue in this thread (less than 50 words)ħ. Verify and confirm issues before reporting (do not make multiple posts while still in the process of troubleshooting)Ħ. Revert system to stock speeds to check if errors are caused by excessive overclocking (even if overclock used to be stable)ĥ. DO NOT report issues if facing improper uninstallation or registry issues - please resolve firstĤ. Try to reboot the system after updates are installed, and check again.ģ. THIS IS NOT A THREAD FOR GENERAL CHAT, please report issues ONLY (try to find related threads or create a new one)Ģ. Must post a brief description in this thread (do this before filling in a form) to receive status updates.ġ. Try to perform a power cycle to resolve lighting issues (shutdown and unplug power supply for at least 60 seconds)įorms MUST be completed and submitted in order to be processed.įorms from non-forum members will NOT be processed Uninstall Aura Sync software if already installed.Īlways uninstall Armoury Crate using our uninstall tool (do not remove manually)ĭO NOT delete files manually after uninstalling Armoury Crate Fixed critical device update failed issue Added Content Platform - newly added content noticeĦ. Modified motherboard “Dashboardâ€Â� system storage info UIĥ. Improve “Check versionâ€Â� process performanceĤ. Enhanced Motherboard and Graphic card series product registration behaviorģ. Enhanced installation and update processĢ. Added quick survey for AniMe Matrix Editor featureĪrmoury Crate - Bug fixes & Enhancements:ġ. Added ASUS eShop, ROG SAGA, ROG Discord shortcut for selected regions under "News" pageĤ. Added Adobe campaign reminder (for compatible models)ģ. Added “Virtual Petâ€Â� feature for ROG productsĢ. AURA Service (Lighting Service) v3.05.78ġ. Please install using Armoury Crate Installer v3.2.3.0Ĥ. Just wondered if any one else was experiencing similar issues and/or had any workarounds or advise.A new Armoury Crate major release was just released. This board appears to have around 8 (?) backlights and icue only allows color changes to two (top two), the others display random colors. I do have Corsair Icue software installed which also allows me to control lighting and seems some what better than Armoury BUT it doesnt control the motherboard back lights correctly. (Armoury Crate even after uninstall doesn't appear to want to relinquish its grip on it). I tried reverting to Aura Sync and was some what successful but was unable to get the OLED panel to operate using Live Dash anymore. With Aura Sync you could control individual coloring of different sectors of the motherboard, whereas this does not appear possible with Armoury Crate Motherboard reverts to single color upon shut down and start up. I noticed that if you apply any animated effects like 'Rainbow', the effect only gets applied on PC boot up into Windows. I have made the horrible mistake in switching from Aura Sync to ASUS Armoury Crate and all ready regretting it big time.ġ.
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